Assistant General Manager

Chicago, IL
Full Time
Manager/Supervisor
 

Company Overview: 
Black Briar is a Bold American Tavern rooted in live-fire cooking, a serious raw bar, and hospitality that feels instinctive rather than choreographed. We are building something that lasts - a Chicago institution grounded in discipline, warmth, and craft.

We are looking for an Assistant General Manager who leads from the floor, holds a standard without being told to, and understands that great hospitality is built one shift at a time.

The Role: 
The AGM owns the full front-of-house experience at Black Briar. You are the connective tissue between leadership vision and daily execution - present during service, accountable to standards, and invested in the development of every person on your team.

You report directly to the General Manager. This is a floor-first position. If you manage best from an office, this is not the role for you.

What You Own: 
Job Summary
  • Full FOH operations across all service periods - floor coverage, pacing, and guest experience
  • Pre-shift meetings, team communication, and shift accountability
  • Real-time labor management and floor adjustments during service
  • Reservations execution via OpenTable - pacing, waitlist, and table turn discipline
  • Menu knowledge across the full team - food, beverage, and wine
  • Scheduling support in 7shifts within established labor targets
  • Onboarding and training integration for new FOH hires
  • Performance coaching and documentation in partnership with the GM
  • Shift reporting, incident documentation, and administrative follow-through
What We're Looking For:
Qualifications + Skills
  • 5+ years in full-service FOH operations, with at least 2 years in a management role at a high-volume concept
  • Experience at or above Black Briar's price point
  • Working knowledge of wine and beverage service; formal certification a plus
  • Proficiency with Toast, OpenTable, and 7shifts preferred
  • Illinois Food Handler and BASSET certifications required
  • Strong communicator - with guests, with your team, and with leadership
  • Someone who holds a standard because they believe in it, not because they're being watched
Who You Are
You are warm but not soft. Precise but not rigid. You read a room the way a good bartender does - instinctively, without making a show of it. You believe the best hospitality feels effortless to the guest and disciplined underneath. You are not looking for your next job. You are looking for a place to build something

Compensation & Benefits
  • Salary Range: $65k - $80k
  • Performance bonus tied to financial and guest experience metrics 
  • Health benefits with employer contribution
  • Employee dining benefit
  • Annual performance review with merit increase opportunity


Black Briar is an equal opportunity employer. We are committed to building a team that reflects the city we are proud to call home.



 
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